Buying and selling
Refund window
The period during which a buyer can return a listing and get their money back.
The standard window matches the escrow hold, so an ordinary refund is a release of held funds rather than a clawback from a maker who has already been paid.
The window is stated on every listing before purchase, and it is the thing to check when a listing offers no sandbox.
Why it matters
Either a sandbox or a refund window should exist before you pay. Where neither does, you are being asked to carry all of the risk.
The mistake everyone makes
Discovering a runaway metered bill at month end, outside the window. Check spend on day three.
Related terms
Escrow
Holding a payment after the sale and releasing it to the maker once the buyer has had time to check.
Protection fund
A reserve, funded from a share of every sale, that pays buyer claims after escrow has released.
Metered pricing
Paying per run rather than per month, usually because the maker's own cost scales with use.
See Refund window on a real listing
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