Clean scanStatic scanned
Lets your AI assistant read, search, draft and send mail in your Proton Mail inbox.
11.3k installs/moMIT
Payload Support
consilioweb · App
Payload Support is a plugin for Payload 3 that turns the admin into a helpdesk. It adds ticketing with SLA policies, an agent inbox with macros and canned responses, replies by email or live chat, time tracking, invoices, CSAT and reporting. Optional AI assists suggest replies, rewrite text, summarise tickets, power a knowledge-base chatbot, and run an agent that answers or escalates. It suits agencies and product teams already on Payload who prefer not to use a third-party support service.
Written by ooruby from the README of @consilioweb/payload-support 6.0.5.
Not claimed by its maker. Is this yours? Prove it and answer the findings
Why it's useful
Your support desk lives inside the Payload site you already run, so customer data is not exported to a third-party support service.
What you could do with it
- List the tickets that are breaching their SLA, using business-hours deadlines set per team.
- Have the AI suggest a reply, rewrite it in another style and summarise a long ticket for an agent.
- Let the autonomous agent answer a customer from the knowledge base or escalate the ticket.
Written from its documentation: what it says it can do, not what our checks found.
Maintenance
Not measuredNo release date is on record for this package yet. The nightly publisher check records one as it reaches each npm package, about once every ten nights.
Release activity only: it says nothing about quality or safety, and a finished small package can be fine without releases. How it is measured
- Command execution is bounded
- inventory
- node child_process (scripts/uninstall.mjs:23)
- synchronous shell execution (scripts/uninstall.mjs:78)
- synchronous shell execution (scripts/uninstall.mjs:146)
- An inventory of where the code starts another program, not a verdict on this row: whether each one runs a fixed program or whatever it is handed takes a reading by hand.
Published because it was found. A finding is information about where the limits are, not a verdict that the software is unsafe.
What this does not cover
- Everything. Treat it as you would software from anywhere else.
Receipt history: every signed receipt for every version of this listing, and what changed between them.
In its maker's words
Payload CMS plugin — professional support & ticketing system with AI, SLA, time tracking, live chat, and more
Compare with
Compare all 4How far this has been checked
Static scanned
- What it establishes
- Its published package, or for a hosted server its source repository at a recorded commit, was read file by file, without running it, by every check in our current scan.
- What it does not
- How it behaves when it runs, or anything the scan does not read yet: several rubric checks, the repository's history, and compiled code in folders named dist or build. For a hosted server, that the endpoint runs the code that was read. The ooruby Index sets out exactly what was read.
- Exactly what was read
- Version 6.0.5, the file with digest sha512-IZfU6mQrm6Lw/BB0rYmsVDY/lzLGCAWXRrroysir6aqmjv9++Ff5KhWKdVyD/TH2LnftSzsa0dQD3Y+IanysVw==, as the registry publishes it. A published version cannot be replaced, so this names the same bytes for anyone who checks.
- Authentication
- Runs locally. No hosted endpoint is listed for this package. You run it on your own machine, so there is no endpoint of ours to authenticate against.
Adding it
Run it with:
npx -y -p @consilioweb/payload-support@6.0.5 support-audit-slaPinned to 6.0.5, which is the version the findings above were found in. Drop the version to take whatever is newest, and the report on this page stops describing what you installed.
Where this came from
- Registry
- npm
- Package
- @consilioweb/payload-support
- Version read
- 6.0.5
- Resolved
- 2026-10-10
Built from source, attested
npm publishes a signed statement that this exact package was built from the repository below, at this commit. It is verifiable without taking our word for it.
- Repository
- github.com/pown3d/payload-support
- Commit
- 8118797e7f25
- Built by
- github.com/actions/runner/github-hosted
- Registry publish attestation
- signed by npm · 2026-10-10
- Checked
- 2026-10-10
The badge, if this is your listing
It renders the current rung (static scanned) and links back here, where what that does and does not establish is one click away. It updates itself as the evidence deepens.
[](https://ooruby.com/market/consilioweb-payload-support)About this listing
- Kind
- App
- Category
- Support
- Pricing
- Free
- Sandbox
- No
- Hosted
- No
- Updated
- 2026-10-07
Similar apps
All apps4 findingsStatic scanned
Free
Manages your Velaro AI bots, knowledge base ingestion, MCP API keys and help articles from a terminal.
5.1k installs/moNo licence
Clean scanStatic scanned
Filters spam, phishing and malware from email in any language, and can ask an LLM about close calls.
2.7k installs/moBUSL-1.1
Verification records what our published tests found on a specific version at a specific date. It is not a warranty, and it does not certify that software is free of defects.